KnowledgeBase

Yes, you can customize the content of your announcement using the built in HTML editor. Here, you can format text, insert images, embed videos and tailor the announcement to your specific needs. 

Yes, you can reuse the same announcement as many times as you need to. Each dispatch of an announcement will be listed in the bottom portion of the Dispatches tab.

Yes, you can assign Appward as the sender by selecting the Sent by Appward checkbox in the Dispatches tab. This is useful for sending general announcements from the server.

Auto dispatching is a feature that allows announcements to be sent automatically based on predefined settings. To set up auto dispatching, follows these steps:

1. Navigate to the Dispatches tab
2. Enable auto dispatch by checking the checkbox

3. Select the sender and recipient(s)

4. Set dispatch date and time

5. Dispatch your announcement

For a more in-depth guide on how Announcements are created and dispatched, please check out our Getting Started with Announcement Director guide.

Yes, you can include images, videos, and GIFs in your announcement. 

Yes, you can view this information within the Dispatches tab. This section provides details such as the recipient list, the number of recipient views, recurrence information, and more.

To dispatch an announcement, navigate to the Dispatching tab within the announcement details. Here, choose recipients(everyone, specific members, or departments, set a lifespan for the announcement, and then press dispatch.

Announcement statuses indicate the current state or condition of an announcement within Announcement Director. These statuses include:

Draft : The announcement is still being edited or is not yet ready for dispatch.

Active: An announcement that has been successfully dispatched and is currently visible and accessible to recipients.

Complete: The dispatching process for the announcement is complete and no further action is required.